We, Restaurant Bukowina (operator of the website www.restaurantbukowina.at), take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.
The use of our website is generally possible without providing personal data. Insofar as personal data (e.g., name, address, or email addresses) is collected on our pages, this is always done on a voluntary basis, if possible. This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission over the internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.
1. Controller in the sense of the GDPR
Restaurant Bukowina [Ballgasse 6/2 1010 Wien] [reservierung@restaurantbukowina.a] [Tel: +43 1 5120628]
2. Collection and Processing of Personal Data
We only process personal data if there is a legal basis according to Art. 6 Para. 1 GDPR or if you have given us your consent.
A. Data you provide directly to us:
- Reservation inquiries: If you make a reservation through our website, we collect the following data: name, email address, phone number, date and time of the reservation, number of people, and any special requests/comments.
- Purpose: Processing and confirming your reservation, contacting you with queries or changes.
- Legal basis: Fulfillment of a contract or performance of pre-contractual measures (Art. 6 Para. 1 lit. b GDPR).
- Contact forms and email inquiries: If you contact us via the contact form or by email, we store your details (name, email address, content of the message) to process your inquiry and for follow-up questions.
- Purpose: Processing your inquiry.
- Legal basis: Performance of pre-contractual measures (Art. 6 Para. 1 lit. b GDPR) or legitimate interest (Art. 6 Para. 1 lit. f GDPR) in answering your inquiry.
- Newsletter registration (if applicable): If you subscribe to our newsletter, we collect your email address and possibly your name.
- Purpose: Sending our newsletter with information about offers, events, etc.
- Legal basis: Your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw this consent at any time, e.g., via the "unsubscribe" link in the newsletter.
B. Automatically collected data when visiting our website:
When you visit our website, certain technical information is automatically transmitted from your browser to our server. These are:
- Browser type and browser version
- Operating system used
- Referrer URL (the previously visited page)
- Hostname of the accessing computer (IP address)
- Time of the server request
- Screen resolution and color depth
This data cannot be assigned to specific persons and is not merged with other data sources.
- Purpose: Ensuring a smooth connection setup of the website, ensuring comfortable use of our website, evaluating system security and stability, and for other administrative purposes.
- Legal basis: Our legitimate interest (Art. 6 Para. 1 lit. f GDPR) in displaying the website technically correctly and optimized.
3. Cookies
Our website uses cookies. Cookies are small text files that are stored on your device and saved by your browser. They serve to make our offer more user-friendly, effective, and secure.
- Session cookies: These are temporary cookies that are only stored for the duration of your visit to our website. They are automatically deleted when you close your browser.
- Persistent cookies: These cookies remain stored on your device even after the browser is closed and allow us to recognize your browser on your next visit.
- Necessary cookies: These are essential for the operation of the website (e.g., for the function of the reservation system).
- Analysis and marketing cookies: These cookies help us to analyze user behavior on our website and to improve our offer or display personalized content and advertising. For these cookies, if legally required, we obtain your express consent (see cookie consent banner).
You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
4. Use of Analytics Services (e.g., Google Analytics)
[Adjustment required: If you use Google Analytics or other analytics services, you must describe this in detail here.]
Example for Google Analytics (with anonymization):
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses "cookies". The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The storage of Google Analytics cookies is based on your consent (Art. 6 Para. 1 lit. a GDPR), which you can give via our cookie consent banner. You can withdraw your consent at any time.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Further information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
5. Data Security
We employ technical and organizational security measures to protect your data managed by us against accidental or deliberate manipulation, loss, destruction, or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments. In particular, we use SSL encryption for the transmission of sensitive data.
6. Data Retention Period
We store personal data only as long as it is necessary for the fulfillment of the purposes for which it was collected, or as required by statutory retention periods.
- Data from reservations will be deleted after the purpose of the reservation has been fulfilled and any statutory retention periods (e.g., for tax purposes) have expired.
- Data from contact inquiries will be deleted after your inquiry has been finally processed, unless there are statutory retention obligations.
- Data for newsletter dispatch will be stored as long as you are subscribed to the newsletter.
7. Your Rights as a Data Subject
You have the following rights towards us regarding your personal data:
- Right to information (Art. 15 GDPR): You have the right to request confirmation as to whether we process personal data concerning you; if this is the case, you have a right to information about this personal data and to further information.
- Right to rectification (Art. 16 GDPR): You have the right to demand the immediate correction of inaccurate or incomplete personal data.
- Right to erasure ("right to be forgotten") (Art. 17 GDPR): You have the right to demand the immediate deletion of your personal data if the conditions of Art. 17 GDPR are met.
- Right to restriction of processing (Art. 18 GDPR): You have the right to demand the restriction of the processing of your personal data if the conditions of Art. 18 GDPR are met.
- Right to data portability (Art. 20 GDPR): You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and the right to transmit this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by automated means.
- Right to object (Art. 21 GDPR): You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Art. 6 Para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. In the case of direct marketing, you have a general right to object at any time.
- Right to withdraw consent (Art. 7 Para. 3 GDPR): If the processing is based on your consent, you have the right to withdraw your consent at any time. This means that we may no longer continue the data processing that was based on this consent in the future. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
- Right to lodge a complaint with a supervisory authority (Art. 77 GDPR): Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
The competent supervisory authority in Austria is: Österreichische Datenschutzbehörde (Austrian Data Protection Authority) Barichgasse 40-42 1030 Vienna Austria Phone: +43 1 521 52-2564 Email: dsb@dsb.gv.at
8. Changes to this Privacy Policy
We reserve the right to adapt this privacy policy to always comply with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply to your next visit.
Status: May 2025